Ombudsman to the Crime Lab
The Attorney General created the Office of the Ombudsman to assist with external and internal complaints concerning the North Carolina State Crime Laboratory
, to resolve issues, and to recommend changes when appropriate.
The Role of the Ombudsman
The Ombudsman has the responsibility to address external and internal concerns regarding Crime Lab policies and procedures as well as actions by Crime Lab employees. These issues may concern systemic practices and the training of employees. Additionally, the Ombudsman will assist the agency to voluntarily resolve complaints and mediate conflicts concerning specific situations that require immediate attention.
The Ombudsman provides the Attorney General with feedback on issues that surface and may make recommendations about changes to Crime Lab operations and decisions.
Read the report of the Ombudsman
issued by Judge Vince Rozier, Jr.
Responsibilities of the Ombudsman
Providing specific recommendations concerning Crime Lab policies, practices, and training.
Assisting the agency in resolving complaints and mediating conflicts
Providing answers to public questions about processes and procedures at the Crime Lab
Serving as a liaison to and mediating conflicts with all sectors of the legal field, including prosecutors, defense attorneys, and judges
Promoting an environment conducive to raising and addressing sensitive employee concerns
Planning meetings and conferences to improve relations between the Crime Lab, law enforcement and members of the justice system.
Limitations of the Ombudsman
Cannot provide compensation for believed grievances by the Crime Lab
Cannot provide legal advice
Cannot intervene with another law enforcement agency
Does not have the authority to order an employee to be terminated
All issues brought to the attention of Office of the Ombudsman will be explored in a confidential and informal manner. To provide confidentiality, complaints or issues raised by employees or citizens can be submitted anonymously. Written information is subject to the Public Records Act.