North Carolina Department of Justice

North Carolina Department of Justice

North Carolina Department of Justice
Submit this request

Don’t respond to texts offering mortgage help

Friday, October 28, 2011


North Carolina consumers –including some who work in the Attorney General’s office—are getting text messages that claim to offer help lowering their mortgage payments.
The text messages ask you to reply “HELP” for assistance or “STOP” to cancel the messages. But it’s best not to reply at all. These texts, many of which have been traced to Russia, are a ploy to get you to sign up for illegal payday loans with sky high interest rates. The lenders will also want to you to share a lot of your personal information, which could put you at risk of identity theft.
If you spot a scam, report it to the Attorney General’s Consumer Protection Division by calling 1-877-5-NO-SCAM or filing a complaint online at www.ncdoj.gov.