North Carolina Department of Justice

North Carolina Department of Justice

North Carolina Department of Justice
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ID Thief Poses as Credit Bureau Employee to Trick Bank

Thursday, March 10, 2011

A recent ploy tried against a North Carolina bank shows just how devious and convincing identity thieves can be.
 
A caller contacted a North Carolina bank claiming to be an employee of the Equifax credit bureau and requested confidential information about a customer and the customer’s bank account. The bank employee became suspicious when the scammer asked if there would be a charge for the information, a question that a real employee of Equifax wouldn’t ask. The caller had a heavy accent and called from an area code in Los Angeles.
 
ID thieves often pretend to be with legitimate companies to try to steal information like account numbers and Social security numbers. Never agree to give your personal financial information to someone you don’t know who calls you on the phone, no matter who they claim to represent.
 
Businesses that use credit bureaus should be cautious, too. Legitimate requests for customer or account information are usually made in writing or through other established processes, not by phone. Be skeptical of any deviation from normal patterns for requesting that information. Protect your customer’s information as you would your own.
 
If you spot a scam, report it to the Attorney General’s Consumer Protection Division by calling 1-877-5-NO-SCAM or filing a complaint online at ncdoj.gov .