North Carolina Department of Justice

North Carolina Department of Justice

North Carolina Department of Justice
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Real ID theft protection available for free

Friday, April 30, 2010


The North Carolina Attorney General’s office, 34 other states and the Federal Trade Commission recently reached a settlement with LifeLock, a subscription service that claims to protect consumers from identity theft.  Thanks to this agreement, LifeLock must stop misrepresenting its services and how effective they are at preventing ID theft. Past advertisements claimed the service was “guaranteed” to protect consumers’ personal information and prevent criminals from using it to open accounts in their names. Some ads even displayed the CEO’s Social Security Number.
 
As part of the settlement, people who signed up and paid for LifeLock services between April 1, 2005 and March 30, 2009 will have an opportunity to get their money back.  Eligible North Carolina consumers will get a letter from Attorney General Cooper about how to claim their refund.  Read more about the LifeLock agreement.
 
Instead of signing up for costly services, Cooper encourages North Carolinians to consider a free security freeze to stop criminals from being able to open new accounts in your name. More information about how to apply for security freezes is available from Attorney General Roy Cooper’s office at www.ncdoj.gov.