North Carolina Department of Justice

North Carolina Department of Justice

North Carolina Department of Justice
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Scammers target child support dollars in texting scheme

Monday, December 16, 2013

Scammers often try to trick people into providing account numbers and confidential information by pretending to represent a bank or other institution, and claiming there is a problem with the person’s account.

In the latest version of this scam, people are getting text messages which appear to be from the North Carolina Department of Health and Human Social Services (DHHS). (In North Carolina all child support payments are funneled through DHHS, and the parent who receives the child support has the option of receiving the funds via a debit card called an ncKIDSCard.)

The fraudulent text message states that there is a problem with your ncKIDSCard account and provides a telephone number to call. In fact there’s no problem with your account, and in many instances, the person getting the text has never even had an ncKIDScard account. The message is just a cruel attempt by scammers to steal much needed child support payments.

The heartlessness of con artists is well known. They seek out vulnerable people, often those who are struggling to make ends meet, and they have no qualms about stealing from them. If you think you or someone you know might have been scammed, report it to the Attorney General’s Consumer Protection Division by calling 1-877-5-NO-SCAM or filing a complaint online at