By Attorney General Roy Cooper
We’re all trying to make our money go a little further these days. That may include more do-it-yourself projects around the house instead of hiring someone to do the job. But when home repair and construction projects require outside help, make sure you do your homework before you sign a contract or pay any money.
While there are many reputable contractors who do a good job, my office gets hundreds of complaints each year about repair jobs that are never finished, contractors who abandon the job after getting paid, substandard work, missed deadlines, and cost overruns. We also hear about scam artists who target seniors, attempting to talk homeowners into a series of unnecessary and expensive projects.
Just this past year, my Consumer Protection Division has taken action against four home repair schemes that took homeowners’ hard-earned money. We shut down a roofing contractor who told an 80-year-old man from Raleigh that he could fix his roof for $7,500, then demanded more than $19,000 from him once the work was done. We took action against a Hickory replacement window company that ignored consumers’ right to cancel contracts and forced them to pay thousands of dollars they didn’t owe. We’ve gone after a paving contractor who overcharged seniors in the Greensboro and Wilmington areas for shoddy driveway work, and another that pressured seniors into paying too much for poor paving in communities across eastern and coastal North Carolina.
Don’t fall victim to a home repair rip off. To protect your money and your home: