North Carolina Department of Justice
North Carolina Department of Justice
North Carolina Department of Justice
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Attorney General Stein Holds Antique Vending Machine Repair Company Accountable Over Deceptive Business Practices

Release date: 11/27/2017

(RALEIGH) Attorney General Josh Stein today announced that he has reached a settlement with Antiquities Vending Company over deceptive business practices. The settlement resolves allegations that the Granite Falls company deceived consumers by taking advance payments from them, promising to restore vintage soda machines or similar collectibles, and failing to perform the work, sometimes stringing the consumers along for months or years. As a result of the Attorney General’s Office’s action, Antiques Vending has returned $46,505.21 to North Carolinians.

“Consumers put faith in repair companies when they hand over their valuables for servicing,” said Attorney General Stein. “If a company does not deliver on its promises – whether that’s failing to perform the work or taking an unreasonable amount of time to complete it – my office will hold that company accountable.”

In addition to refunding consumers, the settlement requires that Antiques Vending:

  • Keep and make available to the Department of Justice records of all agreements to perform work on a machine;
  • Provide photos to consumers of major steps in the restoration process;
  • Notify the Attorney General if the company receives complaints about services;
  • Promptly notify consumers about shipment; and
  • Complete future repairs in a timely manner.

The North Carolina Attorney General’s Office took this action after hearing from consumers across the state about their issues with Antiquities Vending Company. If people in North Carolina believe they have been mistreated by a business or organization, please let us know at ncdoj.gov/complaint or 1-877-5-NOSCAM.

Contact:
Laura Brewer (919) 716-6484
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