North Carolina Department of Justice
North Carolina Department of Justice
North Carolina Department of Justice
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3,400 NC homeowners to receive Ocwen claim forms

Release date: 7/1/2014

Consumers whose homes were wrongly foreclosed eligible for payments 

Raleigh: More than 3,400 North Carolinians who may be eligible for payments from Ocwen Financial Corporation and Ocwen Loan Servicing, LLC as part of a national settlement should start receiving claim forms this week, Attorney General Roy Cooper said Monday.

North Carolina consumers who lost their home to foreclosure between January 1, 2009 and December 31, 2012 and whose loans were serviced by Ocwen, Litton Loan Servicing LP, and Homeward Residential Holdings LLC (formerly known as American Home Mortgage Servicing, Inc. or AHMSI) should receive a package with a cover letter, claim form and instructions in English and Spanish in the mail. 

“Foreclosures can be devastating to individual families, their neighborhoods and communities,” said Cooper.  “With this settlement, people who lost their homes to foreclosures done wrong can get some money back.”

The payments are part of a 2013 national settlement that requires Ocwen to pay $125 million to nearly 184,000 Ocwen borrowers across the country. Ocwen is also required under the settlement to meet stricter standards to prevent future mortgage servicing and foreclosure abuses.

Under the settlement, payments will go to consumers who lost their homes to foreclosure due to alleged misconduct by Ocwen that resulted in premature and unauthorized foreclosures, violations of homeowners’ rights and protections, and the use of false and deceptive documents and affidavits.

Individual consumers will likely receive payments of between $679 and $1,235, depending upon how many eligible people submit claims.  Payment checks are expected to be mailed in late 2014 or early 2015. 

Eligible consumers are asked to complete their claim forms and return them as soon as possible in the envelope provided, or file online at The deadline to submit claims is September 15, 2014. 

Consumers who have questions or need help filing their claim can contact the settlement administrator toll-free at 1-866-783-5382 or by email at  Consumers who believe they are eligible but did not receive a mailing should contact the settlement administrator directly. 

Cooper’s settlement with Ocwen is based on a 2012 national settlement he negotiated with the five largest mortgage servicers at the time, Ally/GMAC, Bank of America, Citi, JPMorgan Chase and Wells Fargo. He has since negotiated similar settlements with Ocwen and SunTrust, and additional settlements with other mortgage servicers are expected.

  Contact:  Noelle Talley, (919) 716-6413