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North Carolina Department of Justice
North Carolina Department of Justice
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Protecting Consumers

Attorney General Roy Cooper works to protect North Carolina consumers from scams and frauds. Cooper and his Consumer Protection Division have helped hundreds of thousands of consumers like you get more than $95 million of your money back, and have helped win $250 million in savings on your utility rates.
 
Scam Warnings

Read our alerts to find out about the latest scams, or sign up to have our alerts delivered to you by email. You can also get advice on how to avoid common problems from Attorney General Cooper's consumer columns, and read our consumer tips.
 
Identity Theft
  
Consumers can now get a free security freeze to keep thieves from using your credit plus a free credit report every year.
 
If you’re a victim of identity theft, we can help you get started fixing the damage.
 
 
Telemarketing
 
Signing up for the Do Not Call Registry gives you the right to decide who calls you at home.
 
If you’ve joined the list but still get calls from telemarketers, let us know. We’ve taken action against dozens of companies,  for unlawful telemarketing, winning more than $1 million from violators.
 
Some telemarketers are criminals out to steal your money. Cooper’s consumer protection team shuts down telemarketing fraud rings and helps victims get their money back when possible.
 
 
Home Loans
 
Buying a home is probably the most important purchase you’ll ever make. We investigate and prosecute mortgage fraud and offer advice on avoiding unfair loans.  We're also helping North Carolinians prevent unnecessary home foreclosures.

Contact us for help
If you think you've been the victim of a scam, or if you want to learn to be a smarter consumer, call Attorney General Roy Cooper’s consumer hotline toll free within North Carolina at 1-877-5-NO-SCAM or (919) 716-6000.  You can also file a consumer complaint online.