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Avoid scams and surprises when shopping online

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Consumer Internet, Mail & Cable TV Internet Spam

Spam
 
Does your inbox fill up with junk email? Here’s how to cut down on spam, and what to do when you get it.
 
  • Don’t respond. Learn to recognize junk email and delete it without responding. If the return address is real and you respond, the spammer will know your account is active and you’ll get even more spam.
 
  • Report it. Forward suspected spam to your Internet Service Provider (ISP) – usually to the webmaster address – to alert them to the problem.

 

  • Use filters. Many ISPs block incoming bulk mail from known spammers and those that use false return addresses. Some ISPs also offer tools to scan messages for repeated use of terms such as “get rich” or “XXX” and block them at the user’s request. Others can allow you to receive email only from a list you approve.

 

  • Use a forwarding address. Many companies offer free email accounts that can be used to screen messages and then forward those you want to an account whose address you keep private. Some of these accounts also come equipped with filtering capabilities.

 

  • Report SPAM. Send the suspect email to the Federal Trade Commission at spam@uce.gov.
 
North Carolina Department of Justice / Roy Cooper, Attorney General (919) 716-6400