Collections Guidelines

The Office of the Attorney General's Collection Section collects delinquent student loan accounts, account receivable accounts and other types of debt for the State Universities and Community Colleges. In addition, the Collection Section also collects account receivable accounts and other types of debt for other North Carolina state agencies.

Please see the Attorney General's Collection Guidelines for Collecting Delinquent Account Receivables and Student Loans for information on how this office collects delinquent accounts for state universities, community colleges and state agencies.

Please see the Accounts Receivable Policy Overview for guidelines to assist state agencies in developing procedures to properly account for, report, manage and collect receivables in accordance with North Carolina law.