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North Carolina Department of Justice
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Protecting Consumers

Attorney General Josh Stein works to protect North Carolina consumers from scams and frauds. Stein and his Consumer Protection Division have helped hundreds of thousands of consumers like you get more than $100 million of your money back, and have helped win $250 million in savings on your utility rates.
Scam Warnings

Read our alerts to find out about the latest scams, or sign up to have our alerts delivered to you by email. You can also get advice on how to avoid common problems from Attorney General Stein's consumer columns, and read our consumer tips.
Identity Theft
Parents can now get a Protected Consumer security freeze to guard their children against identity thieves.

Adult consumers can get a free security freeze to keep thieves from using your credit plus a free credit report every year.
If you’re a victim of identity theft, we can help you get started fixing the damage.
Signing up for the Do Not Call Registry gives you the right to decide who calls you at home.
If you’ve joined the list but still get calls from telemarketers, let us know. We’ve taken action against dozens of companies,  for unlawful telemarketing, winning more than $1 million from violators.
Some telemarketers are criminals out to steal your money. Stein’s consumer protection team shuts down telemarketing fraud rings and helps victims get their money back when possible.
Home Loans
Buying a home is probably the most important purchase you’ll ever make. We investigate and prosecute mortgage fraud and offer advice on avoiding unfair loans.  We're also helping North Carolinians prevent unnecessary home foreclosures.

Contact us for help

If you think you've been the victim of a scam, or if you want to learn to be a smarter consumer, call Attorney General Josh Stein’s consumer hotline toll free within North Carolina at 1-877-5-NO-SCAM or (919) 716-6000.  You can also file a consumer complaint online.

Watch our consumer protection video Standing Up, Fighting Back to learn more about how to avoid scams.